1. Answers to document questions
1.1 Why a witness and who can sign as a witness?
As a Canadian company, we are subject to Canadian law, which is derived from English law in
many areas. With contracts here in Canada, it is common for a witness to be able to sign. Any
person of legal age can be a witness, including a close relative. The witness confirms with his
signature that all information in the contract was also provided by the buyer himself and
voluntarily. He further confirms that the data in the identification document match the data
in the document and that he has seen the identification document. The witness does not have to
identify himself and the signature does not have to be legible.
1.2 What do I do if there is no witness on site?
A witness is not mandatory and if no witness is available, one can omit the signature of the
witness. The signature of a witness provides additional security for all parties.
1.3 What do I have to specify in the purchase order under the item "Origin of capital"?
Please indicate where the money with which you want to buy the precious metals from us comes
from. For example, you could write: inheritance, life insurance payout, taxed income, savings,
1.4 What prices should be used in the purchase order?
In the purchase order, please enter our current sales prices, which are displayed for the
product on the website. Please look up: We sell this product for: and take the amount written
there. If the UPDATE PRICES button is visible, please click this button so that the prices are
updated. However, these prices are not the final prices. Late in the evening (Eastern Canadian
Time = AST) or the next morning (CET) after the order is received, we will issue the invoice
for the purchase order received with the prices then applicable and send you this invoice by
email. In Europe, you will then have this invoice in your email inbox the morning of the day
after you have placed your order. For purchase orders received on a Friday, Saturday or Sunday,
the invoice will be created and sent either on Sunday evening (AST) or Monday morning (CET) so
that you have the invoice in your email inbox on Monday morning. For purchase orders received
the day before a public holiday or on a public holiday, you will have the corresponding invoice
in your email inbox on the morning of the following working day.
1.5 What prices should be used in the sales order?
In the sales order, please enter our current purchase prices, which are displayed for the product
on the website. Please look up: We buy this product for: and take the amount written there. If
the UPDATE PRICES button is visible, please click this button so that the prices are updated.
However, these prices are not the final prices. On the evening (Canadian Eastern Time = AST) or
the next morning (CET) of the order receipt, we will create the credit note for the sales order
received with the then valid prices and send you this credit note by email. You will then have
this credit in your email inbox the next morning.